Please Read: Internet TV Cables Hub is an authorized independent third-party retailer. We do not charge customers directly for our comparison or enrollment assistance services. All billing for internet, TV, phone, or home security services is handled directly by the licensed service provider. This policy explains what we can and cannot assist with regarding refunds and cancellations.
Internet TV Cables Hub is an authorized independent third-party retailer — not a direct service provider. When we help you enroll in a service, the actual service agreement is entered into between you and the service provider. All payments, invoices, and billing are managed directly by the service provider, not by Internet TV Cables Hub.
Because Internet TV Cables Hub does not charge customers directly for its referral or consultation services, there are no direct payments to us that would require a refund from us.
⚠️ Important: Service cancellations, early termination fees, billing disputes, and refund eligibility are governed entirely by the terms and conditions of the service provider you enrolled with — not Internet TV Cables Hub.
All billing and refund matters must be addressed directly with your service provider. Please refer to the service agreement you received upon enrollment for applicable terms.
If you wish to cancel an order placed through Internet TV Cables Hub before service has been activated, please contact us as soon as possible. We will make every effort to assist you.
If you believe you have been incorrectly charged or wish to request a refund from your service provider, you should:
Internet TV Cables Hub can assist you in identifying the correct contact information for your service provider and can offer guidance on the process — but we cannot process refunds from providers on your behalf.
Many service providers charge an Early Termination Fee (ETF) if you cancel service before the end of a contract period. These fees are set by the service provider and are detailed in your service agreement. Internet TV Cables Hub has no authority to waive or reduce ETFs. Please review your service agreement carefully before enrolling, and ask us any questions before placing your order.
Equipment such as modems, routers, cable boxes, and security devices is typically leased from or provided by the service provider. Equipment return policies are governed solely by your service provider's terms. Generally:
While billing and service refunds are governed by your service provider, Internet TV Cables Hub is committed to supporting you throughout your entire experience. If you are dissatisfied with the assistance you received from us, or if you believe an error occurred in your enrollment, please contact us. We take every concern seriously and will work promptly to address it.
Internet TV Cables Hub
🌐 internettvcableshub.com
📞 (833) 611-5274
📧 info@internettvcableshub.com